Scope and contact
This policy describes how CM Holdings USA handles information through this website. It does not cover independently operated product, clinic, news or other third-party websites linked here. For privacy questions or requests, email cm@cmholdingsusa.com.
Information you provide
The Contact form securely stores your name, email, organization, optional phone number, area of interest and message through Lovable Cloud for authorized administrators to review and respond. Submission does not currently send an automated email notification. If you contact us directly by email, your email provider processes that correspondence under its own policy.
For member accounts, Lovable Cloud processes account email addresses, sign-in credentials and session information. We store the name, organization, position, phone, country, website, background, investment preferences and profile photo you choose to save. Profile photos are kept in private storage and displayed through time-limited links. Signed-in investor applications and member messages are stored with their review status and administrator responses. Your profile is accessible through your own signed-in account and authorized administrators; it is not a public directory. Administrators can maintain member roles, investor relationship records and contact records, including names, emails, organizations, statuses and notes. The public Contact form creates a private contact record accessible only to authorized administrators.
How we use information
We use inquiries to respond to requests about products, partnerships, research, media and investment discussions. Account information supports sign-in, account security and profile management. We may also process information to investigate misuse and satisfy applicable legal obligations. An inquiry does not itself enroll you in a marketing subscription or create an investment agreement.
Website analytics
Lovable records page visits, time on page, page speed, errors, and clicks on buttons and links for visitors to our published site. The editor preview is not counted. There is currently no consent banner on this site.
This analytics service uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. It records pages visited, where visitors came from, country, browser, operating system and device type, time on page, page loading speed and errors. Detailed data is kept for 90 days and daily summaries for a year.
Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.
Browser storage and service providers
Member sign-in uses browser local storage to retain authentication session information so your account can stay signed in. Signing out removes the active session. This is separate from the cookie-free analytics described above.
Lovable Cloud provides account authentication and profile storage. Website fonts are requested from Google Fonts, which receives standard connection information when your browser fetches them. Website images and videos are served through hosting and asset-delivery services. We found no advertising pixels or embedded third-party video players in the current site.
Sharing, security and retention
Information is processed by services needed to host the site, authenticate accounts, store profiles and deliver email. We may disclose information when required by applicable law or to protect rights and security. No online service can guarantee absolute security.
Account and profile information remains while your account is maintained, subject to deletion requests and legal requirements. Inquiry correspondence is retained as needed to respond and maintain relevant business records. This policy does not establish a fixed retention period for correspondence or account records.
Your choices and rights
You can choose not to send an inquiry, edit your profile, and sign out. Contact cm@cmholdingsusa.com to request access, correction or deletion of personal information. We may need to verify your identity and may retain records where required by law. Available rights depend on your location; California residents may also request information about collection and disclosure, subject to applicable law.
Do not send medical records, payment card details, passwords or other sensitive information through the general inquiry form. This company website is not a clinical patient portal and is not intended for children to submit personal information.
Changes to this policy
We may update this policy as the website or our practices change. The revision date shown on this page identifies the current version. Contact us if you have a question about a change.